Testimonials

We would like to thank you for presenting our claim to the insurance company and obtaining a fair settlement in an efficient and professional manner. We have no hesitation in recommending you to anyone who would like to inquire about your services. In fact, a friend of ours who resides in Riverbridge will be contacting you shortly.

Because most people agree they are not experts at determining how much their insurance claims are worth, they often leave benefits unclaimed because they do not understand what their policy entitles them to receive. It is critical for policy owners to hire their own experts to evaluate the damage and protect them from the insurance company’s experts that often minimize damage. Our experience at Merlin Law Group finds that the fee charged by public adjusters is usually far less than the increased benefit obtained for the policy holder. Public adjusters are true advocates working in the best interests of their policy holder clients.

Now that the dust has settled, I would like to applaud you for the excellent job you did as my public adjuster. You were efficient, willing and able and most important, you got the job done. When the insurance company refused to pay for a new roof your persistence and follow through achieved what I thought was impossible. You always answered my calls immediately and were never annoyed by my impatience with the insurance company. Great Job!!

My husband and I can’t thank you enough for the professional help that you provided us in negotiating with our insurance company on our behalf as a result of the devastating hurricanes Frances and Jeanne. The initial offers we received from our insurance company were hopelessly undervalued in relation to the damage our home sustained. We didn’t know what to do. And then we saw your ad in the paper. At first we were skeptical. We thought okay here’s another racket that probably won’t work. Boy were we wrong. Your experience and ability to navigate the byzantine insurance company bureaucracy led to a trebling of the original offers from the insurance company and allowed us to restore our home completely. In addition you were able to help us obtain coverage for things that we didn’t think we were covered for. Our confidence in your ability led us to recommend you to our friends and co-workers and they all were just as impressed as we were. Thank you very much for what you accomplished for us. If we are ever hit by another damaging storm we know who to call.

I came across your name and phone number and it was the best phone call I made all year. You drove an hour to come visit with me, survey our damage and look over our claim. Your knowledge, professionalism and calm approach was reassuring to us. I hired you that day and within a very reasonable time, you had our claim settled to our complete satisfaction. You would keep me informed on a regular basis and the strategy you recommended was very effective. I have been very impressed with the outcome you orchestrated for us and would wholeheartedly recommend you to others. I am extremely satisfied that we ended up with a considerably larger settlement thanks to your knowledge and efforts. In the future, the only difference in this whole experience is that we would hire you immediately! Thank you for a job well done.

I want to thank you for your help during the 2 hurricanes. This was like a miracle! You are both incredible! So efficient and clever and so kind to me during my time of sickness with cancer. You are my heroes!! Thank you so much!

We would like to take this opportunity to thank you for all your help and the superb service you provided in dealing with our insurance company. Without your professional intervention, we strongly believe we would still be out of our home. Thank you for your compassion and honesty in dealing with our case. We would highly recommend you and your services to anyone in need. Should you need a recommendation, please free to use this letter or contact us at any time.

I just want to thank you for helping me though this entire process. I was totally overwhelmed by the work the contractors were quoting and trying to get the insurance company to cover all the costs. You stepped in, worked with the contractor to get a quote for the work being done that made sense to the insurance company and handled all the negotiations. Thanks for your patience with my questions, and for keeping me informed through the process. Especially as a full time working person, myself, I really don’t know how I could have gotten through it without your expert assistance.

Pete, we can not thank you enough for all of your hard work. I am sure that because of your work we received close to $40,000.00 more than if we would have settled with our insurance company ourselves. Now that the process is complete we can appreciate the way you communicated the process and then executing the process on our behalf. Your insight and opinion was always right on target. We put our trust in you and you did not disappoint us in anyway. Thank you for all your work, your advice, communication and professionalism throughout this process. We appreciate you being just a phone call away to answer our concerns and our general questions.I will be happy to answer any questions or recommend you to others at anytime.

Dear Peter,Just a note to express our appreciation for your good services on our behalf in negotiations with Citizens Insurance Co regarding our water damage. We are totally satisfied with your professionalism and pleased with the settlement of our claim.
Thank you so much!

Pete,We just wanted to sincerely thank you for all of the effort you put into our claim. We are completely AMAZED at the difference in what the insurance wanted us to settle for and what you ended up helping us to settle for. If it wasn’t for you, we would have been stuck paying for repairs that would have ended up costing us out of pocket. We are EXTREMELY pleased with the service you provided to us and will DEFINITELY recommend you to anyone that has a real estate claim. The extra time and effort was well worth it. Again, thank you SO much for all that you’ve done, it was nice having someone who KNOWS the insurance business help us to maximize our settlement so that every expense would be covered. We are forever grateful and would be more than happy to tell anyone just what a huge difference you made!!

Jim and I would like to thank you for your professional work in helping us through a very difficult time. Two hurricanes practically decimated our home and we encountered great barriers dealing with our insurance company. After several weeks of little progress with Nationwide Insurance, a relative of ours suggested contacting a Public Adjuster. Your response to our inquiry was prompt and the first appointment with you set us at ease. You established a good rapport with the insurance adjusters and your professional demeanor and expertise helped us obtain the best possible settlement. Without your help, we would not have been able to rebuild our house and ultimately rebuild our lives after Hurricane Frances and Jeanne. Thank you, again, for your excellent work. I would highly recommend your services to anyone in need of a Public Adjuster.

I want you to know how satisfied my wife and I have been with your services. When we hired you 3 months ago we were already 5 months into our claim with the insurance company and feeling frustrated as well as concerned that we did not have the knowledge to interpret our insurance contract. I did not even know there was such a person as a public insurance adjuster that would act as our representative and advocate until we experienced the hurricanes of 2004. After dealing with our insurance company for a few months it was apparent that this was rapidly becoming a time-consuming task which was taking up my valuable time as a businessman. Plus I was hearing all kinds of comments about other people’s frustration sorting through their claims. That is when I decided to find our own public insurance adjuster.

I came across your name and phone number and it was the best phone call I made all year. You drove an hour to come visit with me, survey our damage and look over our claim. Your knowledge, professionalism and calm approach was reassuring to us. I hired you that day and within 3 months you had our claim settled to our complete satisfaction. You would keep me informed on a regular basis and the strategy you recommended was very effective. I have been very impressed with the outcome you orchestrated for us and would wholeheartedly recommend you to others. I am confident that we ended up with a considerably larger settlement thanks to your knowledge and efforts. In the future, the only difference in this whole experience is that we would hire you immediately! Thank you for a job well done.

Thank you for coming to our home. We really appreciate all the help and information you gave us. It’s nice to know that there are considerate and compassionate people willing to go out of their way to help.